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Send an email to support@modelon.com to create a service ticket.

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When contacting us, we kindly ask you to use your company email address and to provide:

  1. Modelon Impact version and platform used (operation system, if known).
  2. A simple example model, which could be used for reproducing the behavior.
  3. Clear step by step description, how to reproduce the request.
  4. Screenshot of the error messages.

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If you are missing Modelon libraries within the global libraries, you likely have the Base version which includes only Modelica Standard Library. Contact Modelon sales to get the Pro version.

About Help Center🔗

Version 5.1.12 for Modelon Impact 2022.2

2022_10_18_07H30_CET