Getting Help

Help Documents

Along with the User's Guide section, information on major subpackages is found in Information classes in each package. 

Refer to the Help Center for documentation about the tool.


E-mail support is available through your local reseller according to the license conditions. With each support ticket, please submit the following information:

  • A clear description of the problem
  • Version of operating system
  • Name and Version of the tool
  • Version of the library
  • The original model (or an example) that provokes the problem, as attached .mo file